Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
At Collaborative Property Management, we believe proactive maintenance is the cornerstone of protecting your rental investment and ensuring tenant satisfaction. A well-maintained home leads to faster leasing, longer tenancies, and fewer costly surprises.
Tenants can easily submit maintenance requests through our secure online portal, available 24/7. From there, we coordinate with our trusted vendor network to ensure timely, high-quality service. Our team handles all communication between vendors, tenants, and you—keeping the process smooth and transparent.
We ensure quarterly inspections to verify the home is being cared for, both inside and out. This includes ensuring the property is clean, well-maintained, and that the lawn and exterior areas meet curb appeal standards. Any damage caused by tenants is documented with an inspection and approval sheet for your review prior to repairs.
We hold tenants responsible to change air filters on schedule. This preventative approach helps extend the life of your HVAC system and prevents larger issues down the road.
All vendor bills and receipts are provided monthly alongside your Owner Statement and are accessible at any time via your online Owner Portal.
How This Benefits You
- Prompt, professional repairs at competitive rates
- Transparent reporting and detailed billing
- Peace of mind with 24/7 protection for nights, weekends, and holidays
- Ongoing inspections to safeguard your property and enforce lease standard
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Owner or Renter?
As Your Richmond Hill Property Manager, We Take Care of Everything.
Strategic Marketing & Leasing
Marketing is the key to minimizing vacancy. Collaborative Property Management provides an expert market analysis for each property we manage to ensure optimal rental pricing and maximum return on investment.
Rigorous Tenant Screening
We conduct extensive, certified screening on all applicants. We handle everything from moving your qualified tenant into their new home, to deposit management, and lease execution.
Rent Collection
We ensure you get paid on time, every time. You no longer have to worry about chasing payments; we manage all collection processes, allowing your rent to arrive predictably in your bank account
Proactive Maintenance & Inspections
We conduct detailed inspections upon move-in and move-out—complete with thorough documentation of the property’s condition—and ensure all maintenance issues are addressed by trusted vendors in a timely manner.
Transparent Financial Reporting
Keeping tabs on your investment has never been easier. Our detailed financial reporting tools and owner portal provide 24/7 access to view statements and track how your investment is performing in real-time.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will assist you with a lawyer, helping to ensure your investment and cash flow are protected.